General Sales Conditions

Membership Terms and Conditions

These conditions apply to all the services offered on the forumnet.ircam.fr website, excluding all other services and/or products offered on the institute’s other websites.

Price

All prices on the website are in Euros and include the value added tax (VAT) using daily rates. The VAT is applicable  to all orders taken place from a member state of the European Union. Any rate change will impact the price and services proposed on the website. IRCAM reserves the right to modify prices at any time. Our products and service descriptions are valid up to their description on the website.

No discounts for retailers.

Orders

  • Online: www.forumnet.ircam.fr
  • By post to IRCAM Forum – 1 place Igor-Stravinsky 75004 Paris
  • At IRCAM on Mondays, Tuesdays, and Thursdays from 9:30am to 1pm and from 2 to 5pm.
  • By email: web formula
  • By fax: +33 (0)1 44 78 55 12 55

Forum Registration

Only Forum members can take advantage of the software and services offered by the IRCAM Forum. To find out more about membership, look at the page “How to Join IRCAM Forum”.

IRCAM, in the process of selling online is only bound by an obligation of means, it can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, viruses, break service, or other unintended problems.

If the downloaded contents are incomplete, or unusable, please contact IRCAM Forum’s technical support to obtain the software.

Members accept the conditions of the IRCAM Forum Software License Agreements.

Validation

You declare that you have read and accepted these terms and conditions before placing your order. On our website, when you validate your order, you declare that you accept all these terms of membership, fully and without reservation.

Payment

Payment by Credit Card (e.g. Visa, MasterCard, e.bleue)

Your payment validates your order and you will immediately receive an email with the confirmation of your purchase and the password necessary to install your software.

Online payments will be made through the payment system PAYBOX, in accordance with their general conditions. All information is protected and encrypted before it is transmitted to the payment center. This secure system is assured by the SSL2 (Secure Socket Layer) protocol.

 Payment by Cheque

Your cheque must be made out to IRCAM and must be in euros. In order to insure the prompt processing of your order, we suggest writing your order number on the back of your cheque before sending it to the IRCAM Forum team. Please send your cheque within 5 business days of your order.

Your order will be processed upon reception of your cheque. You will receive a confirmation email with your password necessary to install the software when your cheque has been cashed.

Payment by Bank Transfer

During the transaction, the buyer must indicate “Forum Membership” and/or the order number in the subject of the bank transfer and send a copy of the transfer to web formula.

The information necessary for the bank transfer will be given to you online.

Your order will be processed upon reception of a copy of your bank transfer. Only one payment is possible per order. No matter what method of payment is selected, the order must be placed in the name of the user, unless specified otherwise before the order is made.

Delivery

The password necessary to download the IRCAM Forum software is sent immediately by email for payments made online with a credit card, and upon reception of either a cheque or proof of a bank transfer. Once the buyer has received their password, the membership is definitive. Invoices are can be found in the buyer’s personal account on ForumNet.

Products Not Eligible for Cancellation  

In accordance with the French Code de la Consommation, article L. 121-20-2, the buyer can not cancel their purchase of computer software that is downloaded (if a code has been generated) or DVDs if they have been opened by the buyer.

Customer Service

You can follow your orders (state of your order, membership expiry date, invoices, addresses, etc.) in your personal account on ForumNet. You need to log in.

Dispute Resolution

These conditions of online sales are subject to French law.

In the case of a dispute concerning payment, the bank or the third party responsible for the payment system can be consulted.

Any dispute concerning the membership contract or its payment will be decided by the French court. With the exception of special written agreements, any orders placed on the Forum website implies that the buyer acknowledges having read and accepted the general conditions.

Your personal information and data are necessary to process your order(s) and keep members up-to-date with events connected with the IRCAM Forum and the institute. This information and data are also conserved for security reasons and in accordance with legal obligations. Under the French law (law number 78-17), you have the right to access, modify, correct or delete information about yourself. You only need to write to the IRCAM Forum team, telling us your last and first names, your email, and your client number. According to French law, your request must be signed and attached to a photocopy of a vaild ID with your signature and current address.

For further information, check here: www.cnil.fr

Intellectual Property

All the rights to reproduce any texts, commentaries, illustrations, or images from the ForumNet website are reserved.  In accordance with French law governing intellectual property, only private use is permitted. Any reproduction or copies of any part of the ForumNet website is strictly forbidden.

Except with the prior and written permission of IRCAM, any other use will be considered an infringement and is punishable by the law.

IRCAM, ForumNet, the IRCAM logo, and the software are registered brands and protected by trademark legislation. They are the exclusive property of IRCAM.

Responsibility 

The software offered conforms to current French legislation. IRCAM is not responsible if the buyer does not respect the legislation of the country where the software is delivered. The buyer must verify with local authorities the legality of importing or using the software ordered.

Photographs on this website are used as illustrations. The buyer must read the description of each software program to know its exact specifications. If you have any doubts, or wish to have further information, please contact the IRCAM Forum team. IRCAM is only responsible for the contents of the web pages it publishes.

Opinions of Internet Users, Participation, and Contributions on ForumNet

ForumNet/Ircam offers you the possibility of writing articles, opinions, news, information about upcoming events, and to share your critiques and commentaries in discussion groups. You grant the right to IRCAM to publish your comments and the right to publish them, in whole or in part, in any support, in any language, and anywhere in the world. It is understood that your comments are written free of charge and that IRCAM can use them without financial compensation.

The contributor certifies that the information communicated on ForumNet is exact and is aware that any false statements will lead to legal proceedings, in accordance with French law articles L 441-1 and L441-7 of the French Code Pénal.

The images you use are copyright free. IRCAM can not be held responsible in the case of any copyright disputes.

Cookies

ForumNet uses cookies in order to identify you and access your account and to manage your shopping cart. You may choose to deactivate cookies at any time. IRCAM informs you that if your Internet browser is set to refuse cookies, you can not make any purchases online or use the essential functions on our website.

Last update:  October 28, 2013